Policies

POLICIES 

 

Return Policy:

We hope you love your items purchased, from Our Wander Life - Bijou Hill, for many wonderful years to come. Please make sure to contact us if you have any concerns or questions about an item, before making a purchase. 

Due to the vintage nature of our items + small business "mom & pop" type shop, all products are currently FINAL SALE. 

Please keep in mind most vintage garments have been previously worn and we do our best to note all of the imperfections in the listing, but feel free to contact us for additional photos. We will be more than happy to accommodate your requests.

 

LOST, STOLLEN, DAMAGED ITEMS: 

Our Wander Life - Bijou Hill is not responsible for lost or stolen items. If you would like to insure your purchase, please message us beforehand. We will not be responsible for covering the cost of return shipping if a package is returned to us as undeliverable, or you were not able to receive it. 

 

PROCESSING TIME:

Please allow us 3-5 business days to process + ship your item. 

If you need someone ASAP, please contact us to discuss our rush service options. 

 

LOCAL PICKUP: 

Local pick up is available in Church Hill, Richmond, Virginia. Please select local pickup at checkout + send us a message to schedule.   

 

PRIVATE SHOPPING:

We currently offer private shopping experiences for our regular customers, if you would like to book an appointment, or schedule for one in advance please do so here.

 

For any questions or concerns regarding your purchase or our policy, please contact us. We will assist in any way we can.